Welcome! Whether you’re switching clinics or bringing home your first pet, a first visit with us is unhurried, friendly, and clear about what happens next.
Arrive a few minutes early to complete a short intake form. Dogs on a leash and cats in a carrier — our waiting area is kept calm on purpose.
We take a full history, examine your pet from nose to tail, and talk through anything you’ve noticed at home.
If we recommend tests or treatment, we explain the options and what each one costs. Then you decide.
New clients are usually seen the same week. A first visit is unhurried: a full history, a nose-to-tail exam, and a plain-language explanation of anything we recommend — with costs before we act.
Once you’re a client, you can reach our team directly through Otto, our messaging platform, whenever a question comes up — no need to wait on hold.
The things new clients ask us most — so you don’t have to call to find out.
If you can, bring or forward any previous records and vaccination history. If you can’t, don’t worry — we’ll request them from your previous clinic.
First visits are unhurried. Plan for a little longer than a routine check-up so we have time to get to know you and your pet.
We’re closed evenings and weekends. If your pet needs help right now, go directly to a 24-hour emergency hospital — see our emergency page for what to do. Emergency & after-hours →
We’re a small-animal practice caring for dogs and cats.
Payment is due at the time of the visit. When a treatment plan needs room to breathe, financing is available through Affirm.
Something else? Get in touch.
We’ll get back to you during opening hours, usually the same business day.
Need to add something? Send us an email instead →
Please try again, call 403.475.6484, or email us instead.
