Privacy

Your information stays between us.

We collect only what we need to care for your pet and to reach you about that care.

What we collect

When you request an appointment or become a client, we record your name, contact details, and your pet’s medical history. We use this to provide veterinary care, send reminders, and respond to your requests — including messages sent through Otto.

This website

This site does not use third-party trackers or advertising cookies. Our contact forms are processed by Netlify, our website host. Two third-party services are embedded: the appointment-booking and messaging widget is provided by Otto (TeleVet), and the map on our contact page by Google Maps. Their privacy policies apply to what you enter or view in them.

Questions

Contact us at info@nhvh.ca to access or correct your information.